Refund and Returns Policy

You may request a refund or exchange on any unwashed and/or unworn merchandise within 30 days of delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Items that are non-returnable include:

  • Gift cards
  • Downloadable software products
  • Subscriber events and content
  • Digital works and graphics

To complete your return, we require a receipt or proof of purchase

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account agai.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

 

Shipping Returns

To return your product, please email us directly to request a return shipping label.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need Help?

Contact us at contact@dynamoinkco.com for questions related to refunds and returns.

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